Shipping policy
Thank you for shopping at Verde Store! We are committed to providing you with a seamless shopping experience and ensuring that your orders are shipped to you quickly and efficiently. Please read our shipping policy outlined below:
1. Order Processing Time:
- All orders will be processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Delivery:
- We offer various shipping methods for domestic and international orders, depending on the destination.
- Estimated delivery times for each shipping method will be displayed during the checkout process.
- Please note that these are estimated delivery times and are subject to change due to unforeseen circumstances such as customs delays or extreme weather conditions.
3. Tracking Information:
- Once your order has been shipped, we will provide you with a tracking number via email.
- You can use this tracking number to track your package's progress on the respective shipping carrier's website.
4. Shipping Costs:
- Shipping costs will vary based on the destination, package weight, and the chosen shipping method.
- The final shipping cost will be calculated and displayed during the checkout process before you finalize and pay for your order.
- We may occasionally offer free shipping promotions, so do look out for these on our website or social media platforms.
5. Customs and Duties:
- For international orders, customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer.
- We are not responsible for any delays or issues arising from customs inspections or requirements.
6. Address Accuracy:
- Please ensure that you provide us with the correct and complete shipping address during checkout.
- We will not be held responsible for any undelivered or delayed packages resulting from an incorrect or incomplete address provided by the customer.
7. Shipping Restrictions:
- Some products may have specific shipping restrictions due to legal, regulatory, or carrier limitations.
- If any item is restricted in your location, we will inform you during the checkout process and offer alternatives if available.
8. Lost or Damaged Packages:
- In the unlikely event that your package is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. Thank you for choosing Verde Store for your shopping needs!
1. Order Processing Time:
- All orders will be processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Delivery:
- We offer various shipping methods for domestic and international orders, depending on the destination.
- Estimated delivery times for each shipping method will be displayed during the checkout process.
- Please note that these are estimated delivery times and are subject to change due to unforeseen circumstances such as customs delays or extreme weather conditions.
3. Tracking Information:
- Once your order has been shipped, we will provide you with a tracking number via email.
- You can use this tracking number to track your package's progress on the respective shipping carrier's website.
4. Shipping Costs:
- Shipping costs will vary based on the destination, package weight, and the chosen shipping method.
- The final shipping cost will be calculated and displayed during the checkout process before you finalize and pay for your order.
- We may occasionally offer free shipping promotions, so do look out for these on our website or social media platforms.
5. Customs and Duties:
- For international orders, customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer.
- We are not responsible for any delays or issues arising from customs inspections or requirements.
6. Address Accuracy:
- Please ensure that you provide us with the correct and complete shipping address during checkout.
- We will not be held responsible for any undelivered or delayed packages resulting from an incorrect or incomplete address provided by the customer.
7. Shipping Restrictions:
- Some products may have specific shipping restrictions due to legal, regulatory, or carrier limitations.
- If any item is restricted in your location, we will inform you during the checkout process and offer alternatives if available.
8. Lost or Damaged Packages:
- In the unlikely event that your package is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. Thank you for choosing Verde Store for your shopping needs!